Privacy Policy

HE FOLLOWING PRIVACY NOTICE OUTLINES HOW SASHA CORE BEAUTY + SKIN CLINIC COLLECTS, USES, PROTECTS AND TRANSFERS YOUR PERSONAL DATA.

Sasha Core Beauty + Skin Clinic is a salon that provides services including Beauty, Advanced Skincare & Massage Treatments. The data protection officer/data owner for the organisation is Sasha Core. You can contact the data protection officer/data owner by sending an email to hello@scbeautyclinic.com or writing to Sasha Core – Sasha Core Beauty + Skin Clinic, 24 Market Street, Kettering, Northamptonshire, NN16 0AH.

PERSONAL DATA COLLECTED

The personal data that we collect is:
Name
Home address
Email address
Date of Birth
Telephone number
Health information

PURPOSE AND LEGAL BASIS FOR PROCESSING YOUR DATA

Sasha Core Beauty + Skin Clinic takes your privacy seriously and we will never sell or rent your personal data to any third-party. Sharing of your data and direct marketing activities are only carried out with your express consent, which you are free to withdraw at any time. We need to obtain and process your personal data to provide you with our products, services and treatments and to fulfil our business and legal obligations. We will never collect any personal information from you that we do not need or retain any data that is no longer necessary for the purposes specified in this notice. Where we request sensitive personal data from you (i.e. health or medical data), the reason(s) for the request will be clearly given along with the purposes of the processing. Explicit consent through a signature will always be required for us to obtain and process your health information.

WHO IS PROCESSING MY DATA?

Sasha Core Beauty + Skin Clinic, 24 Market Street, Kettering, Northamptonshire, NN16 0AH are the data controller and processes your personal information for the purposes laid out in this privacy notice. Phorest, Anglesea Mills, 9 Anglesea Row, Smithfield, Dublin 7, D07 W5NE, Ireland, acts as data processor on behalf of Sasha Core Beauty + Skin Clinic, and have access to personal information only in cases that customer support or troubleshooting is required by Sasha Core Beauty + Skin Clinic. Further, they must process the personal information in accordance with this Privacy Notice and as permitted by applicable data protection laws. Your personal data is processed to: · Collect specific personal data (name, address, email, contact number, DOB) that is required to enter into a contract to sell a product or service. · Engage in communication with you including confirmation and reminders of appointments, and requests to cancel or change bookings. · Collect Health information to perform the agreed services appropriately, and potentially highlight areas that products and services may cause issues to clients because of their health. · Ensure a safe service and provide industry standard advice. · Select relevant offers, promotions and information for you. · Estimate the number of customers we have. · Hold personal data that is required by law or to respond to legal process. · Hold for insurance purposes. · Store customer records. Your rights as the individual if your personal data is held by Sasha Core Beauty + Skin Clinic you hold particular rights over it. Where you have provided consent for us to contact you as part of our marketing services, you have the right to modify or withdraw your consent at any time by using the unsubscribe option accompanied with all of our direct marketing or by contacting the salon’s Data Officer. You also have the right: · To be informed of how your personal data will be used before it is collected. · To access your personal data and information on how your information is used after it has been gathered. · To have personal data corrected if it is incomplete, inaccurate or out of date. · To request the removal or deletion of personal data where there is no compelling reason for it’s continued processing. · To restrict processing, to ‘block’ processing of your personal data. · To data portability, having your data moved, copied or transferred from Sasha Core Beauty + Skin Clinic to another organisation in an easily readable format. · To object to direct marketing from us. Special categories of personal data collected Health questions are asked in many of our consent forms to potentially highlight treatments that may have a negative effect on your health due to medication you are taking or a condition you have. Sasha Core Beauty + Skin Clinic asks for consent prior to gathering and processing this information. At any time after giving consent, you can withdraw your consent, subject to legal, insurance and contractual restrictions (see more on ‘your rights as an individual’). Your privacy is very important to us and we only use this information for determining your suitability for the treatment.

PROCESS OF COLLECTION

Your personal data is collected when you provide it to us through Phorest software, our website, over the phone, in our salon, by email, social media, in writing or any other means by which you provide it to us. Information is stored using the Phorest software platform as well as some level of paper record keeping. Sasha Core Beauty + Skin Clinic gives you access to information about your account and bookings through Phorest software, for the limited purpose of viewing and updating that information.

CHILDREN’S PRIVACY

Sasha Core Beauty + Skin Clinic does not collect the personal data of children under the age of 16 without parental or guardian consent. If you believe that we hold any information from or about a child under age 16, please contact Sasha Core Beauty + Skin Clinic and if we cannot immediately obtain appropriate parental or guardian consent, will remove the personal data from storage.

DATA SHARING

Your personal data is shared only with Phorest representatives in cases that customer support and troubleshooting is required for the salon. Sasha Core Beauty + Skin Clinic do not share your personal information with any third-party without your prior consent, other than those already disclosed in this privacy notice or as part of our legal obligations under the relevant data protection laws.
Sasha Core Beauty + Skin Clinic use software provided by Phorest to collect and store via cloud based encryption the details that you provide to us. Here is a link to their Privacy Notice. Phorest Data Protection Policy

HOW LONG DO WE KEEP YOUR DATA?

Sasha Core Beauty + Skin Clinic retains your personal data for as long as necessary to provide you with our services as our client. Sasha Core Beauty + Skin Clinic is required under tax laws to keep your personal data for a minimum of 7 years. Health and Safety records will be retained for 10 years and where we have your consent for marketing purposes, we will retain the minimum required data until you notify us that you no longer wish to receive such information. The criteria for which we would continue to process your personal information includes: · Where there is a legal basis, obligation or legitimate interest to continuing processing your personal information · Where processing is necessary for the establishment, exercise or defence of legal claims.

TRANSFERS OF PERSONAL INFORMATION

When your personal data is processed through Phorest software, all of it is held within the EU. Your information is processed by the Phorest software and stored in the Amazon Web Services cloud. During this process your data is encrypted in transit and at rest.
CONSEQUENCES OF NOT PROVIDING YOUR PERSONAL INFORMATION TO SASHA CORE BEAUTY + SKIN CLINIC.
In the event that you want to purchase a product or service from Sasha Core Beauty + Skin Clinic, certain personal information is required to enter into a contract with you. Sasha Core Beauty + Skin Clinic will not be able to enter into a contract with you to fulfil an attempt to purchase a product or service if you do not provide your personal information. As noted in this privacy statement, we are processing your personal data to comply with legal and statutory obligations and in the performance of a contract. You can always choose not to provide personal information; however, we will be unable to provide certain products, services and treatments in these instances.

SAFEGUARDING YOUR PERSONAL DATA

Appropriate measures are taken to protect your personal data from access from unauthorised persons or inappropriate access, internal or external. Your connection to the Phorest system uses a HTTP Secure communication protocol and TLS security. This means all information passed to the Phorest system is encrypted during data input and transfer to the cloud. Any paper files recording your personal data are held in a locked filing cabinet or safe which can only be accessed by authorised personnel in the salon. Employees are only assigned specific access rights and can only access the salon software with the PIN number assigned to them by the management of the salon.

COMPLAINTS

In the occurrence that you want to make a complaint about how your personal data was gathered, how it is being processed by Sasha Core Beauty + Skin Clinic (or third parties used by Sasha Core Beauty + Skin Clinic) or you are not satisfied about how a complaint has been handled, you retain the right to lodge a complaint directly with the supervisory authority and Sasha Core Beauty + Skin Clinic, and also the Sasha Core Beauty + Skin Clinic Data Protection Officer/ GDPR Owner. Data Protection Commissioner, Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF +44 (0) 303 123 1113

KLARNA

In order to offer you Klarna’s payment methods, we might in the checkout pass your personal data in the form of contact and order details to Klarna, in order for Klarna to assess whether you qualify for their payment methods and to tailor those payment methods for you. Your personal data transferred is processed in line with Klarna’s own privacy notice